Frequently Asked Questions

You can request a license directly via our Contact page. We only accept professional email addresses (no Gmail, Protonmail, etc.) to ensure traceability and proper verification.

All updates — including security patches, feature improvements, and major version upgrades — are provided free of charge for the entire duration of your license.

Each license is strictly limited to one machine. Using the tools on multiple devices is not allowed.

We aim to respond to technical and licensing inquiries within 24 hours (business days). For urgent security incidents, priority channels are available to licensed clients.

When an update is released, it can be securely downloaded directly through the graphical user interface.

After expiration, the tools will stop working until a renewal is processed. You will receive notifications ahead of time to avoid interruptions.